DNA
AIOSDNA

Support/VoiceOS Solution

The Problem

SaaS companies face high support costs, slow resolution times, low automation rates, and the need for 24/7 availability.

AIOS DNA Solution

AIOS DNA VoiceOS Kernel and DNA Model Engine work together with support agents to automate contact centers. Natural voice interactions, automated ticket resolution, and intelligent routing deliver measurable improvements.

Key Features

  • Automated ticket classification and routing
  • LLM-powered ticket resolution
  • VoiceOS for phone and voice interactions
  • Multi-language support
  • Integration with Zendesk, Jira, ServiceNow
  • Real-time analytics and reporting

KPIs

40%

Reduced handle time

80%

First-contact resolution (FCR)

50%

Reduced cost per contact

Start a Support PoV

See AIOS DNA VoiceOS and DNA Model Engine in action. Start a proof-of-value deployment and see results in less than 72 hours.

Start a Support PoV